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Call-center: +7 (727) 390 10 10 | +7 (702) 390 10 10

Payment


Payments. Payment by credit card online
Our website is connected to the Internet acquiring, and you can pay by Visa or Mastercard credit card . After confirming selected goods, a secure window with the payment page of CloudPayments processing centre will be opened, where you should enter your credit card details. 3D Secure is used for additional authentication of the cardholder. If your Bank supports this technology, you will be redirected to its server for additional authentication. Please check nformation on the rules and methods of additional authentication at the Bank issued your Bank card.

Security guarantees
CloudPayments processing center protects and processes your credit card on PCI DSS 3.0 security standard . The transfer of information to the payment gateway is implemented by using SSL encryption technology. Further information transfer is occured via closed banking networks with the highest level of reliability. CloudPayments does not transmit data of your card to us and other third parties. 3D Secure is used for additional authentication of the cardholder . If you have questions about conducted payment, you can contact customer support on support@cloudpayments.kz email .

Security of online payments
Personal information provided by you (name, address, telephone number, e-mail, credit card number) is confidential and is not subject to disclosure. Your credit card details are only transmitted in encrypted form and are not stored on our Web server. The safety of Internet payments is guaranteed by "CloudPayments Kazakhstan" LLP. All operations with payment cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. Special security technology of online card payments is used upon transmission of information, data processing is conducted on the safe high-tech server of processing company.


Confidentiality
1. Definitions
Internet project http://arasan-spa.kz/ (next – URL "we") takes seriously the confidentiality of information of its customers and website visitors http://arasan-spa.kz/ ('you' or 'visitors of website'). Personalized information is an information containing personal data (e.g. full name, username or company name) of website's visitor, as well as information about the actions undertaken by you on the website URL. (example: an order of website visitor's contact information). Anonymous information is an information that cannot uniquely be identified with a specific user of the website (for example: attendance statistics of the site).

2. Information use
We use personal information of the particular visitor of the website only to ensure quality of services and their accounting. We do not disclose personal information of one visitor of the website URL to other visitors of the website. We never publish personal information in the public domain and not disclose it to the third parties except the cases when the provision of such information to authorized state bodies is prescribed in the legislation of the Republic of Kazakhstan. We publish and distribute only reports, based on anonymous data. The reports do not contain information which can be used to identify a specific user. We also use anonymous data for internal analysis, which goal is the development of products and URL services

3. References
http://arasan-spa.kz website may contain links to other websites that are not related to our company and owned by third parties. We are not responsible for accuracy, completeness and reliability of the information posted on the websites of the third parties, and do not undertake any obligations to secure the confidentiality of information submitted by you on these websites.

4. Limitation of liability
We make every effort to comply with this confidentilaity policy, however, we cannot guarantee the security of information in case of impact of factors outside of our influence, the result of which will be the disclosure of information. The website http://arasan-spa.kz and all posted information are provided "as it is” without any warranty. We are not responsible


for any adverse consequences, as well as for any damages caused by access restrictions to URL website or due to visiting the website and using posted information on it.

5. Contacts
For questions regarding the present policy, please contact us at info@arasan-spa.kz

Refund of payment for services

Return of incorrect payment is not conducted

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